Return Policy: At Fine Handicraft, we understand that sometimes you may need to return or exchange a product. We want you to be completely satisfied with your purchase, which is why we have a hassle-free return policy in place. If for any reason you are not satisfied with your order, you can initiate a return within 15 days of receiving the product. Please ensure that the product is unused, in its original packaging, and in the same condition as you received it. We are unable to accept returns for products that have been used or damaged by the customer. To initiate a return, simply contact our customer support team within the specified timeframe. We will guide you through the return process and provide you with a return authorization number. This number must be clearly marked on the return package. Once we receive the returned product and verify its condition, we will initiate the refund process. Please note that shipping fees are non-refundable, and the customer is responsible for all return shipping costs. In case you receive a defective or damaged product, please contact us within 48 hours of receiving the order. We will arrange for a replacement or refund, depending on the availability of the product. We strive to make your shopping experience with us as seamless as possible. If you have any questions or concerns about our return policy, please feel free to reach out to us. We are here to assist you and ensure your satisfaction with every purchase.