Thank you for shopping at FinHandicraft. We want to ensure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, we are here to help. Please review our return and exchange policy below.
1 Returns
1.1 You have 7 calendar days to return an item from the date you received it.
1.2 To be eligible for a return, your item must be unused and in the same condition that you received it.
1.3 Your item must be in the original packaging.
1.4 Your item needs to have the receipt or proof of purchase.
2 Exchanges
2.1 If you need to exchange an item for a different one, please contact us within 7 days of receiving your purchase.
2.2 Your item must be unused and in the same condition that you received it.
2.3 Your item must be in the original packaging.
2.4 Your item needs to have the receipt or proof of purchase.
3 Refunds
3.1 Once we receive your item, we will inspect it and notify you that we have received your returned item.
3.2 We will immediately notify you on the status of your refund after inspecting the item.
3.3 If your return is approved, we will initiate a refund to your credit card (or original method of payment).
3.4 You will receive the credit within a certain number of days, depending on your card issuer's policies.
4. Shipping
4.1 You will be responsible for paying for your own shipping costs for returning your item.
4.2 Shipping costs are non-refundable.
5. Contact Us
5.1 If you have any questions on how to return your item to us, contact our customer support team at support@finhandicraft.com.
We reserve the right to update or modify this Return and Exchange Policy at any time without prior notice.
Thank you for choosing FinHandicraft!